the wifi did not work despite the payment in advance; Had to call hotmail for troubleshooting. The late handing over of the keys around 6 p.m. when the arrival was scheduled for 4 p.m. The cleaning was poorly done and the cupboards were not emptied (jars of pies, packets of crisps, boxes opened and left) clothes found in the forgotten or abandoned cupboards. The instructions for the household appliances were not available, the operation of the local garbage cans not indicated.