each time I had to deal with the agency reception, whether by phone or face-to-face, I had an excellent welcome. Very friendly, professional, facilitating our stay. On the other hand, with regard to the residence, a deplorable cleanliness in the kitchen with a thick layer of dust. And we were never able to have lunch on the terrace, because there was no canvas or large parasol compared to the two neighboring houses. + vacuum cleaner with a missing wheel, the curtain rod dissociated etc.