Les Maisons de la Plage Holiday Home 11 Le Grau du Roi, Occitanie

In the rental, a corkscrew is missing. One of the fans no longer works very well, no rotation and little air emitted. Regarding interhome, we arrived early and we were told that the time is the time and therefore we could not have the keys in advance. Friendliness level I have known better. For the departure, we wanted to return the keys at 9 am, at the opening of the agency. But at 9:03 a.m. still no one, door closed. A priori, the time is not the time!!!

Housing okay. Deplorable interhome service

If the services and the situation of the accommodation are correct, the organization of the agency leaves something to be desired: keys delivered 3 hours after the scheduled time, an address and a plan of access to the rental not corresponding to the accommodation and a more than superficial cleaning (lots of dust, dirty floors, old socks under the bed...). We even had to vacuum to make the accommodation decent. We would have done without all this hassle when we arrived!

The house is spacious and equipped and above all quiet, my wife and my children were delighted with a large terrace for a barbecue evening, overall nothing to say.

The reception at the Interhome agency was mediocre, the handing over of the keys terrible. A simple sign on the door notifying that the keys are in a code box. From 2 p.m. to 6 p.m. this poster did not change, all the tenants impatiently waiting for the keys in the lawn opposite in full sun. Finally to realize at 6 p.m. after having again made the queue that the keys were available. A SHAME To think about SMS, customer call... reception skills