The house was very dirty, the floors sandy, the windows smudged. We found lipstick residue from the previous tenants on the glasses and old leftovers on the plates. However, the tenant is required to clean after the holiday. We complained to Estivel. We were allowed to leave the house without cleaning. Unfortunately no cleaning of the dirty house was offered. The house itself is beautiful, as is the grounds. However, there is an urgent need for cleaning and maintenance of the system. The pool plates were so uneven that an injury is very likely. We didn't meet a gardener in the two weeks. The pool attendant was only present once. Overall, the house offered is in no way acceptable for the price paid. I strongly advise against vacationing at this resort!