As stated by the previous reviewer the building of 4 new properties immediately next door obscures views over the sea and of Inner and Outer Hope. Lorries and vans were parked blocking the access to Woolmancliffe, while the noise was obtrusive. There was no indication of a large development immediately next door on the website for this property at the time of our booking.Had we known we would not have booked Woolmancliffe, it was misrepresentation. On day 3 the boiler stopped working. After a morning calling Sykes customer services with no reply we finally spoke to Sykes bookings who were able to eventually provide a caretaker contact. The boiler remained out of action when we left on day7. On day 5 after heavy rain the drains backed up and overflowed the manhole cover, and we were unable to use the loos.
On return I wrote a letter of complaint to a named Director at Sykes claiming a partial refund, but 12 days later I have had no acknowledgment or reply to my letter.