Day of arrival, ok 16:00 check in is quite late but we were aware of this as it clearly says beforehand.. On arriving at 16:15 we were told by a slightly irate cleaner that the time had been moved to 18:00 because she has had a busy day, end of!
So myself, wife and our 4 year old stood in shock for a moment not really knowing what to do next as we already had been on the beach after a 5 hour journey awaiting our check in time. Not the ideal start to moving a car load of belongings in after a long day and settling down to eat, and relax especially with our young son.
This I'm afraid is down to bad management. If the workload exceeds the one cleaner then additional staff should be employed. To be sprung with an 18:00 check in time on the day of arrival is not acceptable.
One other thing, which is beyond your control but maybe can be addressed through the council is the passageway which leads up to the road and where the car is parked just outside number one and two Rose cottages. This passageway is really only used by these two cottages but running along it is the wall of number two Gothic cottages. This wall has a hole at the bottom just outside the gate leading to Rose cottages. Each morning the occupants of this cottage let their two dogs out their back door and subsequently go through the gap and fowl on the passageway. Not the nicest thing to see each day and navigate our four year old round. Had to clear it to the sides each day. Only caught the culprits in action on the morning of leaving as I was loading the car early. If the owners of these two dogs were on holiday then we were just unlucky to be there the same time but if they are actually residential there, then I hope action can be taken as they obviously have no regard for anyone but themselves. Thanks.
Anyway, we had a lovely holiday. The cottage is such a typical quant Cornish abode. There was everything inside we could need. The furniture wasn't the comfiest but apart from that couldn't fault it. The lady who owns it has a wonderful rental property. This was our second year in St Agnes as we enjoy the authenticity of the place. We holiday in Cornwall virtually every year and will be coming back again next year, somewhere different but hopefully somewhere as nice.
Thanks for listening to our concerns as we would never go out the way to complain but I'm sure you would agree about the check in and also would take note about others filthy lifestyle.
The Coopers x