6 Water's Edge

58 Customer Reviews

• "This is our second visit to this property the new decking & hot tub are fabulous could not fault it"

  Thank you for your amazing review Chris, I am so happy that you loved the lodge and enjoyed spending time on the decking and in the hot tub. Please hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Chris5.0★Mar 2025

• "Everything as listed very comfortable and clean"

  Thank you for taking the time to leave us your thoughts Leonard, I am pleased to read that you had a lovely stay with us. I hope we can welcome you back to stay with us again soon. Best wishes, Charteroak. Property Owner

  Reviewed by Leonard5.0★Mar 2025

• "It would have been nice to have had some blankets and firewood supplied."

  The central heating was good, but it would have been a lovely touch to have the additional comforts. The accommodation was otherwise lovely and was perfect for our holiiday. Our girls loved it (ages 4 and 6). Word of advice, bring DVDs and games. There were a few available, but choice was limited. Luckily we could access our netflix and iplayer accounts!

  Thank you for your feedback Nikki, we really do appreciate your recommendations and will keep these in mind. I am pleased that your family had a lovely stay with us, hopefully you will chose to come back and stay with us again in the future. Best wishes, Guest Services Property Owner

  Reviewed by Nikki4.4★Feb 2025

• "The best lodge we have ever stayed at."

  The lodge itself was cosy and homely yet very spacious. The food at the restaurant on site was delicious and we were grateful they did takeaway so we could enjoy the food in the lodge. The scenery and wildlife were gorgeous morning to night and having the deck to sit on and enjoy the views was one The lodge was well furnished and we found we had everything we needed, even the showers were impressive.

  Wow, Kate what a wonderful review, thank you so much! I am truly delighted to hear how much you loved your stay at 6 Water's Edge, overlooking the lake and that you were able to enjoy a meal from our fantastic on-site restaurant. Hopefully you will be back to see us again before you know it! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Kate5.0★Feb 2025

• "We love staying at Stonerush and like number 6 due to the log burner."

  That said, it would be nice if logs and kindling were provided. Also, the lodge is looking a bit tired. Bits of blinds are damaged, some lose door handles and the sink in the bathroom was blocked. However, this didn't detract from a lovely stay and we will be back.

  Thank you so much for your feedback Jamie, I am very happy to hear that you still managed to enjoy your stay, despite the problems you came across, which I am grateful for you letting us know about. I have also passed your suggestion about the provision of logs and kindling, to my manager who will look into this for the future! We look forward to your return visit! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jamie4.7★Nov 2024

• "We booked a last minute getaway and honestly it did not disappoint!"

  I've stayed at the site previously but in a different lodge and can say I will 100% be back, it was super cosy and comfy and being right on the lake was beautiful! The hot tub provided a perfect way to unwind on a cold winters evening! 100% recommend ✨️

  Thank you so much for leaving us your amazing feedback Holly, I am absolutely delighted to hear how much you loved your stay and can't wait for you to come back and stay with us again in the future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Holly5.0★Nov 2024

• "Fantastic property and location."

  Thank you so much for leaving us your thoughts Stephen, so happy to hear that you had a great time. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Stephen5.0★Oct 2024

• "A wonderfully relaxing place to chill out."

  Surrounded by nature. Very cosy and warm. Especially loved the wood burner and hot tub and the lake right beneath the balcony. Very well equipped for four people Close to Looe & Polperro for great coastal walking.

  Thank you so very much for your wonderful feedback Judith, I am really happy to hear how much you enjoyed a peaceful and relaxing stay with us at 6 Water's Edge. I look forward to being able to welcome you back one day soon, I hope! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Judith5.0★Apr 2024

• "Booked a long weekend to celebrate my fiancée’s 50th birthday and we both thoroughly enjoyed our stay."

  A picturesque little park with our lodge down by the side of one of the lakes, we even had a welcoming party of Canada geese, ducks and carp upon arrival. A big thank you to all the wonderful, friendly staff who helped make this a very memorable weekend for us both. Special thanks to Sally for all the help and information prior to our arrival, the balloons and bubbly in the lodge when we arrived was lovely and very much appreciated by Hayley and myself, thank you so much. The park itself was not too busy and offered some much needed peace and tranquillity. The grounds team have the park looking absolutely beautiful and we hardly even noticed when they were working right alongside our lodge, superb work. The lodge itself was just as we hoped it would be, very clean, very comfortable and offering a good deal of privacy. The evenings spent relaxing in the hot tub, looking across the lake as the sun dropped toward the horizon, will live long in our hearts. Everything we needed was just where it should be and we had no complaints whatsoever. Food and drink at the Old Mill bar and restaurant was first class, as were the friendly and helpful staff, nothing was too much trouble and the whole team at Stonerush lakes are the difference between a lovely holiday and an outstanding 5 star memorable holiday retreat. Many thanks indeed, Hayley & Zed.

  I can't stop smiling after reading your amazing feedback Zed, I am absolutely delighted to hear that you thoroughly enjoyed your stay with us at 6 Water's Edge and that you and Hayley loved your lodge and the beautiful resort, of which we are so proud. I hope you will come back to see us again in the very near future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Zed5.0★Apr 2024

• "A lovely place, just wish we could have stayed longer."

  Would highly recommend this property.

  Thank you so much for leaving us your feedback Jamie, I'm sorry you couldn't stay longer, you'll have to come back for a more extended stay next time! I am so happy that you had a great stay! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jamie5.0★Apr 2024

• "This property is simply beautiful."

  The staff were welcoming and kept me informed of everything i needed to know and offered help if there was anything i needed (there wasnt as literally everything was there to make the stay perfect) they provided a beautiful set of bathroom bits and even a welcome box with things like dishwasher tablet, washing up liquid, cloth, tea coffee sugar and even a fresh pint of milk in the fridge plus more bits. The chalet was equipped with everything you could possibly want- whether a family with a young baby (travel cot/highchair) or a couple needing a iron/hoover/ironing board. really could not have asked for a nicer place to stay while exploring Cornwall. Food in the restaurant was so good and again staff so friendly. i really would recommend this place to anyone wanting a relaxing stay.....nothing quite like a morning coffee in a hot tub

  I can't stop smiling after reading your amazing feedback Cora, it definitely seems like you loved your stay at 6 Water's Edge. Thank you so much for leaving us such a wonderful review, I can't wait for your return visit! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Cora5.0★Mar 2024

• "Had a fantastic stay at no."

  6 Waters Edge. On arrival the lodge was lit with cosy lighting and to our surprise had a Christmas tree. Everything was clean and the hot tub maintained to a high standard. The new hot tub and decking were a bonus, although the log burner was the best extra for me. Absolutely will return again. Thank you Stone Rush.

  I am delighted to hear how much you enjoyed your stay Jo, thank so much for leaving us your lovely thoughts! I am also so happy that you loved the Christmas tree and that you found the lodge as you had hoped it would be! We can't wait to welcome you back very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Jo5.0★Dec 2023

• "Absolutely amazing place very very quiet just what we wanted after busy days out exploring coming home to the lovely log burner and amazing jacuzzi,In a very remote place so be well organised with your shopping etc before your stay we enjoyed it very much and would definitely return I would like to say though a few more lights outside would be a great help as going in the winter with the dark early nites apart from that amazing we had a lovely week here didn’t want to come home !"

  !!!!

  Thank you so much for your wonderful feedback Zoe, I am so happy to hear that you loved your break at 6 Water's Edge and enjoyed peaceful evenings in your lodge after exploring the surrounding area each day! Thank you so much for your suggestion of more lighting on the resort, this is something that we are looking into at present, so watch this space! Hurry back to see us again soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Zoe5.0★Nov 2023

• "First off we loved our stay and we love having a break in Cornwall."

  Our lodge was comforting however we feel the cleaning could be a tad better. The surfaces of the kitchen were incredibly sticky, the floors were quite grubby and there was mould in the shower. I did try to hoover the floors but the hoover seemed to want to spit dirt out as opposed to sucking up the dirt so resorted to the broom. I couldn't find a dust pan though. BUT! regardless we would happily stay again and loved the site. Thank you very much for a much needed Getaway

  I am so happy to hear that you enjoyed your stay at 6 Water's Edge, Chris, despite the issues you found with the cleaning. I have passed your comments on to our housekeeping supervisor. In regards to the hoover and the dust pan, I will ensure these are checked for ready for the next guests. I hope that you will return to visit us again in the future. Best Wishes, Martha, Guest Services, Charteroak Property Owner

  Reviewed by Chris4.1★Nov 2023

• "We have visited the same cottage 5 out of the last 8 years."

  The location is relaxing and the accommodation itself is modern with home comforts. We especially loved the renovated deck and new hot tub. We had a lovely family break but the only negative (and they didn’t really impact our stay) is the main bed in the bedroom is so uncomfortable. The linen is lovely but the mattress and pillows (we now take our own pillows) could do with being looked at. As a result we don’t get as much sleep but we do get extra hours looking at the lovely view or the tub soothes away the achey muscles. We will return again for sure

  I was delighted to read your thoughts after your fifth stay with us at 6 Water's Edge, Natalie and to hear how much you still love the lodge! Thank you so much for the feedback regarding the mattress and pillows, I will ensure your comments are passed to the Guest Service Manager to look into. I'm glad to hear that you made full use of the lovely hot tub after your day's adventures and I look forward to being able to welcome you back for your sixth visit very soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Natalie4.4★Oct 2023

• "We had another lovely stay this week."

  We have stayed at Stonerush many times and 6 Lakeside twice and we absolutely loved it. The peace and tranquility really allows us to wind down from our busy lives at work. The log burner and hot tub are a real delight. We have 2 very small critisms of No.6 that would have turned our holiday from 'friggin' Awesome' to 'absolutely Perfect'. 1. The cutlery provided is rather canteen-esque. I've bent so many spoons this week Uri Geller will think I'm after his job. 2. The cabin has seen some investment since we stayed the same time last year with the replacement of the decking balustrade from simple wire to glass. This looks great and I guess it provides an increased level of safety for children. We found it creates a barrier to the wonderful wildlife that we love Stonerush for. We noticed a significant decrease in birds and squirrels visiting our cabin. Sadly the glass balustrade and cabin windows doesn't seem to fit into the weekly cleaning spec, therefore the view of the lake was hindered by 2 panes of dirty glass. On day 2 we found ourselves grabbing a squidgy at the supermarket and cleaning the windows and glass ourselves so we can take maximum advantage of the view of the lake for rest of our holiday. All that said, a lovely cabin, on a lovely site and we can't wait to come back. Thank you for another great stay.

  Thank you so much for leaving us your wonderful feedback Ben and letting us share your experiences at 6 Water's Edge. I am delighted you had a lovely stay and enjoyed the peace and quiet at Stonerush Lakes! I have let our Guest Experience Manager know your thoughts on the cutlery and she is going to contact our housekeeping team. I am so sorry that the glass balustrades lessened the amount of wildlife that came to visit you, we just feel that they are definitely a safer option than wire around the decking. I really do apologise for the condition of the glass and that you had to wash it yourselves. This should have been something that was picked up on before your arrival and dealt with, so I am very sorry. It's great to hear that you are planning to come back to see us again in the future, we look forward to seeing you! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Ben4.7★Oct 2023

• "We enjoyed our stay and the views are lovely and very peaceful."

  The cleanliness wasn't of a good standard the fridge was dirty and bedside lights very dusty, dishwasher needed a wipe round.But after speaking to the office they have said they are getting new cleaners?! There are a few things that need updating as tired and old, the sofas are very uncomfortable and has no support the bed is very squeaky and could do with a firmer mattress. We felt that the front door needs a blind or curtain as if you have light on people can see in especially when people walk past right by door. The privacy glass around hot tub could be a bit more as there is a walkway beside property and you can be seen in hot tub.

  I am so happy to hear that you enjoyed a relaxing and peaceful stay at 6 Water's Edge, despite the issues you found with the cleaning. I am so sorry you found the sofa and mattress uncomfortable, I have passed your comments about this and also the need for a blind on the front door to our Guest Experience Manager to look into. I hope that despite the issues you found, you will return to visit us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Tina3.1★Sep 2023

• "Very clean cottage in a quiet and tranquil location."

  We enjoyed the company of the ducks, fish and birds in the lake in front of our cottage. The hot tub was a delight and maintained extremely well throughout our stay. The reception team Sally and Lainy were very hospitable, enthusiastic and ensured we had everything we needed. Thanks everyone for a wonderful stay; we will certainly recommend this hidden treasure to our friends and family!

  I am so happy to read your feedback Alysha, thank you so much for leaving us your thoughts, we really do appreciate your time! I am delighted that you had a wonderful stay at 6 Water's Edge and really do hope you will back to see us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Alysha4.7★Jul 2023

• "Lovely lodge overlooking the lake with everything we needed very comfortable bed!"

  The setting is superb saw lots of wildlife.The reception staff were so pleasant and extremely helpful to us.

  Thank you for taking the time to leave us your thoughts Geoffrey, we really do appreciate it! I am so excited to hear that you had a wonderful stay with us and enjoyed the gorgeous lodge and beautiful surroundings. I hope you will come back to see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Geoffrey5.0★Jun 2023

• "Wonderful lodge, extremely peaceful which is not overlooked."

  On-site restaurant was excellent. Will definitely go back.

  I was very happy to hear that you had a wonderful relaxing stay at 6 Water's Edge and that you enjoyed your visit to our lovely restaurant Sandra. I look forward to welcoming you back to visit us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Sandra4.7★May 2023

• "6 Waters Edge and Stonerush Lakes exceeded all expectations."

  The site is beautiful, quiet and well maintained with exceptional customer service. The lodge itself is very comfortable, beautifully decorated and a joy to return to after day trips out. We have nothing but happy memories from our holiday and cannot wait to return next year. Very highly recommended.

  Thank you for leaving us such amazing feedback Adrian, I am so very happy to hear how much you loved your peaceful and relaxing stay at 6 Water's Edge. Please hurry back to see us again soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Adrian5.0★Apr 2023

• "We booked this Lodge last minute and were a little dubious after reading reviews on other lodges in both of the parks."

  We need not have worried. Yes it could do with a bit more of a thorough clean and a few bits are looking tired but it was beautiful and we had a truely wonderful time. Aside from the kitchen units being a bit dirty, easily rectified, the rest of the Lodge was fine. It was wonderfully warm and cozy and we found the sofas and bed very comfortable too (the pillows were so nice we bought some when we got home!) There were plenty of crockery and glasses etc. The peacefulness and tranquility offered by this lodge on the lake was perfect. The views are lovely and very private. The only noise we heard was from the wildlife, which was exactly what we needed. It was really helpful to receive the little box from Charteroak with the washing up liquid, sponge, coffee etc in, thank you. We used the Premier Shop 10 minute drive away, which has a nice butchers in and good for logs etc for the file, and the Spar shop, though there is a Morrisons 20 minutes drive away too. We made good use of the hottub at the Lodge, though the jets didn't work as well as they should but it was fine for us and I know it's been mentioned before in reviews. All in all we had a really lovely break away and we will definitely be booking this lodge again. My only gripe with the park itself is while we were there the restaurant was closed for renovation and this was not mentioned on Sykes, Charteroak or the restaurant's websites. It would have been nice to have known in advance and was a real shame as it was one of the reasons we booked this park.

  I am so delighted that you had such a wonderful, relaxing stay at 6 Water's Edge Melissa and really appreciate you leaving us your thoughts. I am disappointed that you found the cleanliness of your lodge not to the high standard we would want for our guests and have passed your comments on to our housekeeping team. I am also so sorry that our restaurant was closed whilst you were with us. Unfortunately the decision to move the refurbishment forward was at very short notice, but we should have tried harder to make you aware. Hopefully you were able to sample the food at one of the eateries on the list I provided to you. We really hope you will come back to see us again once the restaurant has reopened to experience the refurbishment. Sally, Guest Service, Charteroak Property Owner

  Reviewed by Melissa4.4★Feb 2023

• "Lovely weekend would throughly recommend"

  Thank you so much for your feedback Helen. I am delighted to hear you enjoyed your break with us at 6 Water's Edge and hope that you will be back to see us again very soon. Sally Guest Services, Charteroak Property Owner

  Reviewed by Helen5.0★Nov 2022

• "We had a lovely stay, our fourth at Stonerush Lakes and twice at the same cottage."

  Some crockery and cutlery wasn’t clean but was in cupboards so required washing prior to use and the jets on the hot tub didn’t work despite reporting the issue. We still had a fantastic time and will be back again

  Reviewed by Natalie4.1★Oct 2022

• "The second property we've stayed at at Stonerush Lakes and it didn't disappoint."

  Everything we needed, the lodge is to a high standard and perfect location if you're looking for some complete rest and relaxation which we were. The hottub is maintained well and I'm sure they don't get mentioned very often but the guy who came to check it everyday was very friendly and chatty. We loved feeding the fish and birds everyday and were privileged to get a regular visit from a kingfisher to the lake. The only thing that may need attention soon is the shower trap in the ensuite as the water didn't drain away quick enough and the water leaked out under the door luckily we always put a towel down to step out onto otherwise there may have been a puddle. Although the woodburner is a nice touch we couldn't see if you would ever need it as the lodge was so toasty warm. Took us a while to decipher TV remote as there are 3 remotes in lodge but turned out just needed new batteries which having been caught out before we always carry a couple with us! But the stay was perfect we will be returning soon.

  Thank you for leaving feedback and great to hear your stay was perfect Property Owner

  Reviewed by Andrea5.0★Oct 2022

• "Stayed the middle of September 22, Everything was absolutely spot on, clean throughout, comfortable and warm."

  So peaceful, sometimes the only noise were the carp snorting in the lake. Had a meal several times on site, quite pricey but very nice. We even had the pleasure of an adorable cat for the full 5 days, until we said our farewells. Will definitely return !

  Thank you for your feedback great to hear everything was absolutely spot on, we look forward to you returning Property Owner

  Reviewed by Clare5.0★Sep 2022

• "A truly wonderful retreat on the water’s edge."

  We thoroughly enjoyed our break in this tranquil and peaceful lodge. It was clean and comfortable, the bed was wonderful. We cannot thank the owners enough for all the little touches such as the amenities and the milk we found when we arrived. A fantastic location to relax and recharge.

  Thank you for such a great review we are glad you had a wonderful time and were able to relax and recharge. Property Owner

  Reviewed by Jennifer4.7★Sep 2022

• "We had a lovely stay at 6 Waters Edge."

  In the first 5 minutes, I spotted carp (though soon discovered this was not a rarity), also ducks, geese and a Kingfisher! It was so tranquil and the decking area was perfect for my early morning coffee alone. My children 8 & 6 thoroughly enjoyed the cottage too and the hot tub was lovely after a day exploring. The only suggestion we would make… well it was my son’s - would be a small toy chest of some various toys inside. We would love to return and highly recommend it.

  Thank you for such a fantastic review and your recommendation, we are glad that you got to enjoy what the lodge has to offer along with all the wildlife. Thank your son for the suggestion and are glad they both enjoyed themselves as well. We look forward to welcoming you back in the future. Property Owner

  Reviewed by Stephanie5.0★Jul 2022

• "Absolutely wonderful peaceful clean beautiful area couldn’t ask for anything more most certainly will return"

  That is great thank you. Property Owner

  Reviewed by Chris5.0★May 2022

• "Our second visit to Stonerush lakes and #6 Water's Edge delivered a tranquil and relaxing experience with a panaramic woodland lake view."

  The accommodation is spacious, well laid out and fully outfitted as described. It was found to be very clean and welcoming on our arrival. As a retired couple we were comfortable with the isolation and stayed on site most of the time although there are plenty of places within a short drive of Lanreath for those looking to visit this beautiful area of Cornwall. We would be happy to recommend 6 Water's Edge to anyone looking for a quiet country break.

  That is great and thank you for your recommendation, we are glad you enjoyed every aspect of your accommodation and the surroundings, we hope to welcome you back in the future. Property Owner

  Reviewed by Bernard5.0★Apr 2022

• "We’ve stayed a number of times, however the cabins are now showing their age and general cleanliness was poor."

  They need a good deep clean and checking over. Not sure we would stay again which is a shame.

  Reviewed by Darren3.1★Apr 2022

• "Such a lovely location and excellent lodge."

  Very clean and tidy upon arrival. Every mod-con available. Hot tub was lovely, shower was easy to use and temperature easily set. Bedding was very "noisy" though. It was like sleeping in tin foil. Both the pillows and the duvet were very loud. Also, lack of windows meant ventilation was difficult in the evenings as we could not just leave a door open. Apart from that, everything was perfect. The site was lovely, the Old Mill Restaurant served lovely food and the staff there were extremely courteous and attentive. Overall, a very good week in a lovely location.

  Thank you for your great review and are glad that you enjoyed your stay overall. We agree the location is lovely. We will ask about the noisy bedding. Property Owner

  Reviewed by J4.7★Apr 2022

• "A beautiful setting and excellent accommodation."

  Very clean and tidy with everything you would need in the kitchen. Beds were very comfortable as were the settees. We appreciated the tranquility and the wildlife.

  We are glad you enjoyed your stay and that everything you needed was provided from beds through to the kitchen. We agree the environment is special with its unique peace and quiet and visiting wildlife. Thank you Property Owner

  Reviewed by Lucy5.0★Feb 2022

• "Lovely location in the park overlooking the water."

  Great facilities including hot tub which was enjoyed after days out walking. Comfortable and warm on the evenings. Great food in the on-site restaurant.

  Thank you for your positive comments it is always appreciated that we provide a nice place for people to visit. We hope you will return in the future. Property Owner

  Reviewed by Kevin5.0★Feb 2022

• "The lodge is in a beautiful, peaceful setting."

  the property was well equipped with little extra touches like, a welcome pack with tea/coffee and some toiletries. The lodge was very clean and decorated to a high standard. The hot tub was clean and worked well. We ate at the pub on site, the food was amazing and really good quality, the staff were friendly and welcoming. We will definitely coming back for another stay.

  Reviewed by Lorraine5.0★Dec 2021

• "Toaster blew the electricity twice on Sunday."

  I reported it during the morning but only got an Answer phone . We left Friday and I didn’t see or hear from anyone all week

  Reviewed by Chris4.7★Oct 2021

• "We stayed in 6WE."

  It was a really lovely lodge, comfortable, clean and the site was fabulous. The log burner and hot tub were well enjoyed by us. We would definitely stay again.

  Reviewed by Louise4.7★Sep 2021

• "We would have liked the Reception, pub and restaurant to have been a little bit more accessible/open."

  Only a small thing. Great camp, great accommodation. Lovely and quiet. Thanks

  Reviewed by Shaun5.0★Sep 2021

• "Very relaxing place to come back after busy days sightseeing."

  Likely to visit again and considering buying if one of the Waters Edge lodges comes up for sale

  Reviewed by David4.7★Aug 2021

• "This is the 3rd time we have stayed at Stonerush lakes."

  Each time a different cabin. 6 Waters Edge was very comfortable with views of the lakes. It was lovely to wake up every morning to the views. The cabin was clean and had everything in it for a self catering holiday. Hot tub was amazing and used every evening. Only thing that I would complain about was that the restaurant on site was closed due to COVID. Obviously this could not be helped but as not much around for food it did put a damper on working out where to eat each day.

  Reviewed by Tanya5.0★Aug 2021

• "The place itself is beautiful and definitely one of the best locations we have ever stayed in, however the building is a bit tired, some of the decking had rotted and the floor in the bathroom was damp."

  The toaster pulled the electrical breaker as soon as we used it but it was replaced next day by the site staff, who were extremely helpful. None of these things would stop us recommending this as a lovely, peaceful place to stay

  We're really pleased you enjoyed your stay and would recommend us to others and it's good to know that the issue with the toaster was dealt with promptly. We agree that some of the decking boards adjacent to the the hot tub are suffering from water damage so based on your feedback we have asked local management to arrange for these to be repaired. We are disappointed though to hear that you think the lodge looks tired, as we have refurbished it extensively over the last 12 months. This includes complete internal redecoration, new carpets, new kitchen sink, upgraded TV, new soft furnishings and wall art. You were also the first guests to benefit from brand new leather sofas which were delivered only hours before your arrival. Many thanks Jonathan and Caroline Wright Property Owner

  Reviewed by David4.7★Jun 2021

• "Location and view was stunning."

  The lodge it self was clean everything you needed and more. Have already recommended to friends and family will be looking to book our next stay very soon

  Reviewed by Kirsty5.0★May 2021

• "We stayed last year and we were 100% satisfised with our stay this year we felt that little things let it down."

  Double bed matress was uneven in places and needs replacing it got to the point I could feel myself rolling. In the sink area the worktop is starting to break away where the sink sits. Some of the glasses are stained they need to be replaced. Overall we love the place the staff are friendly and the setting is lovely and definatelty will be come backing again just those little touches to improve the overall stay.

  Many thanks for your feedback. As owners we have just spent a week in our lodge and didn't experience the issues described with the mattress in the master bedroom. It was brand new in 2019 from John Lewis and we chose a medium tension pocket sprung mattress, as we thought that would be the best tension to suit as many guests as possible. However, following on from your feedback, we have now added a mattress topper from Silentnight's Luxury Hotel Collection, so we hope that all our future guests will enjoy a restful sleep. We also put brand new mattresses in the twin room in September 2020. Since your visit we have also made a number of improvements to the lodge: a new, much larger TV, providing guests with the ability to view their own Netflix or Amazon Prime accounts; new microwave; bathrooms redecorated; new lamps in the living room and master bedroom, as well as a coat rack in the entrance hall. Although we have always thought the round sinks in the kitchen are a nice feature, the design is sadly flawed as it results in too much water splashing onto the worktop and causing damage to the wood. We have logged a request with local management to replace the sinks with a single rectangular unit and repair the worktop and this will be completed when there is a sufficiently long gap in between bookings to enable the work to take place. Property Owner

  Reviewed by Peter4.4★Oct 2020

• "Unfortunately the sofas were very saggy and therefore quite uncomfortable."

  Everything else was just as we had hoped.

  Reviewed by Sally4.4★Sep 2020

• "Beautiful setting, amazing lodge, very clean and has everything you need for a relaxing stay."

  Also has enough parking for 2 cars directly outside. Loved the hot tub

  Reviewed by David5.0★Aug 2020

• "The lodge was fantastic and in a beautiful and peaceful location."

  I had read other feedback and one point someone had made was about leaves around the hot tub not being cleared. The hot tub is very private and under lots of trees therefore leave drop daily so yes we did need to sweep using the broom left by the hot tub each day. That’s probably why there is a broom! It was no trouble and the advantage of the trees meant that we were sheltered from the rain and could use it whatever the weather. The umbrella over the outside dining area was broken so could do with being replaced but again no issue for us. This is a fantastic lodge in a great location we gave had a lovely week and would definitely come back.

  Reviewed by Louise5.0★Jul 2020

• "So we have stayed at the Charteroak development for our fourth time and this is the first time we have stayed at 6 Watersedge."

  We love the location and the style of the development and the lodges are very nice hence why we chose this one. Your booking team were very good and helpful when we first booked this some 5 weeks ago and we were excited to be going away after the government restrictions were easing. On arrival we were pleasantly surprised to see that the stickers on the lock were showing it had been cleansed throughout. We got in and started setting up and noticed when putting our things away that the en-suite bathroom floor was dirty, the ceiling has cobwebs on it and the toilet brush holder was not very clean. In addition the outside decking area was very dirty and we swept it ourselves. I did not report these issues to the reception as I am not that sort of person but on Saturday morning I did report the fact that the shower in the en-suite was not working in fact the missing parts for it were in the bathroom cabinet. The shower was replaced on Monday so we were without the main shower for three days. This was not good enough as it clearly showed that no one had checked this before our arrival or after the last departure. The lodge is a nice lodge and I don’t want to decry the fact that we still had a lovely time down here and in Cornwall but when you are paying premium money for a 5 star property it’s got to be good. But the lodge is showing signs of wear and tear now and needs some TLC to keep it up to the standards of this development.

  Thank you for your feedback. We have spoken to the local management team about the issues you raised. Whilst the cleanliness of the en-suite bathroom was clearly unacceptable, we would encourage all guests to raise any concerns as soon as possible so that we have the opportunity to put it right during your stay. From time to time things do break and it is not always possible to fix immediately. In the case of the shower, the whole mixer unit needed replacing and it unfortunately took a couple of days for the part to arrive. We are sorry that the local management did not make you aware of this on your arrival, but we hope you weren't inconvenienced too much as there is another shower in the main bathroom. Since your stay, we have made a number of improvements which include redecoration, new carpets in both bedrooms, new soft furnishings, lighting and pictures. Further enhancements are planned once the summer season is over. Property Owner

  Reviewed by Robert3.1★Jul 2020

• "A Stormy Winter Break: We stayed here for a week in February 2020 and despite the rain and the storm absolutely loved it!"

  Having arrived a couple of hours early, we were nevertheless given access to the cabin straight away. Not having any immediate neighbours, made for a tranquil week. The hot tub was a treat, though storm Dennis threatened to blow the G+T out of our glasses! The cabin came with a clean, well equipped kitchen. The bed linen was lovely and crisp and there were dressing gowns available which came in handy when returning indoors after a session in the hot tub in gale force winds. A wood burner made for cosy evenings and the spare logs which had been left either by the previous occupants or the site management were appreciated. A spacious deck offered a teak dining set for 6, which for obvious reasons we didn’t use. Sunday lunch in the Restaurant was tasty & staff was friendly and attentive. Now the moans: WiFi was unprotected, which was disappointing. Handles on the outside of the terrace doors would have been beneficial as they would have saved our fingernails. We felt the cabin was a little tired in places. The carpet in the main bedroom was stained, as was the curtain (which did not detract from the fabulous view over the lake though). The freezer needed defrosting badly, but it was the end of the season, cleaners were probably too pushed, and we assumed somebody would get around to it before the summer. Overall, we felt the cabins would benefit from a final check by management before occupation, especially if guests are paying full rate during the summer - as we didn’t, we didn’t expect perfection. All this being said, we enjoyed our stay tremendously and would happily return!

  Reviewed by Graham4.7★Feb 2020

• "Absolutely loved 6 waters edge."

  Will deffo come back. Exceed expections and very relaxing. Hot tub perfect. Bed comfy and I’m hard to please where beds concerned. Fire perfect. Can’t fault anything

  Reviewed by Charlotte4.7★Jan 2020

• "A few minor things , guttering needs sorting out to terrace part as always dripping and making the wood wet and the mat."

  Oven gloves would be a good idea. Maybe a better stereo with Bluetooth these days.

  Reviewed by Sarah4.1★Nov 2019

• "Everything was perfect."

  Very quiet and relaxing weekend time to just chill forget the phone and the day to day chores. The lady on reception very friendly and helpful. Only niggles and this is all I could come up with is maybe a shelter or awning for over the hot tubs. And maybe an advisory in the confirmation email about bringing your own wood etc for the fire. Will definitely be back again.

  Reviewed by Peter5.0★Oct 2019

• "The basic cottage was lovely, the location beautiful but we felt that this was relied upon too heavily, with the details to what would have made it an exceptional experience missed."

  The major disappointment was arriving to see a deck covered in dead leaves, even around the hot pool area, with a broom sitting there with what seemed to be a DIY sign on it - they had to have been there for ages and it took the first 15 minutes to clean up. There was no information pack about the site, where to find the refuse bins for example, or the Cornish places of interest to visit. A pint of milk in the fridge would have been so welcome after a long journey to go with the tea and coffee left for us - a spare toilet roll wouldn't have gone amiss either! So whilst we thoroughly enjoyed our stay at Water's Edge we felt that the property could have been better presented and wasn't quite value for money.

  Reviewed by Liz3.1★Jul 2019

• "The location of the lodge is fantastic but the lodge itself is a little tired and some furniture needed replacing we rung and asked if we could check in early as we arrived a little early but was told no check in was at 3pm so we went and had lunch and arrived on site around 2;30 hoping that having rung and said we was early they might have prepared our lodge but no we had to wait another 3 quarters of an hour before we eventually gained access and then the lodge wasn't that clean, crumbs on top of the toaster cobwebs in the bathroom little things but still things i would not expect the old mill restaurant was really good and the food was excellent , my biggest concern though was that we had our weekend spoilt by some rather noisy neighbours , when we asked at reception what could be done about this if they got rowdy later on in the evening we were told to go and knock on the door and ask them to turn the music down as there was no one on site overnight ."

  this spoilt the time we spent at the lodge which was a shame as I said location was blissful and I would return for the location itself , but probably to a newer lodge .

  Reviewed by Elizabeth2.5★Jul 2019

• "Very relaxing, could have stayed for looking and already to book for next year."

  Reviewed by Jo-anne5.0★May 2019

• "Had a lovely break, would love to return one day."

  Reviewed by Elizabeth5.0★May 2019

• "It’s a beautiful holiday lodge in a very quiet holiday park."

  Comfy furniture, comfy beds, modern kitchen facilities, really nice veranda with view of the little lake with garden furniture. It’s therapeutic to use the jacuzzi at night time in the quiet , seeing the clear Skye. Not far from Looe and well positioned for day tours all around Cornwall. We went 6 years ago and had good memories and were not disappointed this time either

  Reviewed by Almut5.0★Apr 2019

• "We had a great holiday!"

  just a couple of small pointers.... The bed sheets weren't very soft and were very noisy and the babies travel cot really wasn't very comfortable at all.

  Reviewed by Simon4.1★Mar 2019

• "Wonderful location,exceptional lodge will definitely return in the near future 5 stars"

  Reviewed by S5.0★Feb 2019

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