The main accommodation was lovely, couldnt fault it at all. On the other hand the annexe was a disappointment from the get go, with multiple issues that were not resolved during our stay, despite our best efforts. Sadly the response to the problems was ' we've been busy sorting out our other new rentals', which obviously wasn't really the excuse we wanted to hear. Issues reported during stay: no tv reception, Electric trips out, no hot water - issues resolved 0, no customer service at all