House was super nice, everything was fine except for a few stains on the bed linen, which we weren't sure if they had been washed well. There was no key handover, neither on arrival nor on departure. The lady put the key in the lock and told us she would come the next day. But she only came here for the passports, only after our consultation and didn't explain anything to us about the house (cleaning the pool, whirlpool, etc.)