Kristall Apartment 2

On the day of arrival no one was there, key was in the door, only a short Whatsapp was the only communication that I waited a day for, mail is not responded to. It stank, was cold and dirty, kitchen utensils were not clean, dishwasher was dirty, extractor hood was sticking, the bathroom was musty, damp with mold and a rusty stove, on the lighting was a year of dust. The bedroom had not seen a cleaner for months and we leave in a hole, not recommended.

The location of the apartment and the place itself are great, but unfortunately this is spoiled by the accommodation. The reception was friendly, but the landlady was hardly or not at all reachable (although WhatsApp messages were read). Some questions remained unanswered and the apartment had a few defects. Cleanliness leaves a lot to be desired, as does the kitchen equipment (no salad bowl, pans with defective coating). A vacuum cleaner was only provided upon request - the smell was unbearable.

When we arrived, the floor was sticky and covered in hair. We had to ask for cleaning supplies, then we cleaned it ourselves. The ground floor apartment is half built into the hill and is therefore always damp. The towels never dried. We had to dry them outside in front of the house on the patio chairs. We asked for a clothes rack, but there doesn't seem to be one. The freezer compartment in the fridge no longer closes and is therefore completely covered in ice.

1. Constant construction noise from 7 a.m. to 5.30 p.m., tractors sometimes drive past the window every 15 minutes. 2. The refrigerator (compartments broken) and the dishwasher (basket wheels broken) are not maintained. Lighting is sometimes missing. 3. Heating always off, nothing dries in the bathroom, radiator here is rusty. 4. TV permanently mounted on the wall, watching from the sofa only possible at an angle. 5. Travel documents from 2020. Summercard Basic only on request. Not recommended due to the defects!

The apartment is in order and clean. But the reception is not ok. I had warned when I would arrive, upon arrival there was no answer and the phone was not answered. Fortunately, the owner's mother arrived after 10 minutes, otherwise I might have had to wait a long time. I did not see / speak to the owner at any time during the stay.

Agent very friendly. Accommodation was perfect for 2 people. Value for money was great. Very thin walls, no shutters and translucent curtains, TV wouldn't switch, heating didn't work. The freezer door was broken. Beautiful hiking opportunities in the immediate vicinity.

There should be a mop or vacuum cleaner on it

in the bedroom and the bathroom was very cold.

- actually for 2 people + (sofa bed) very spartanically furnished, 1 roll of toilet paper, no dishcloth, heating is difficult to adjust, generally very noisy, departure time an hour earlier - no landlord for acceptance because the key in the mailbox (accessible to everyone) because broken down no callback + fast wifi