See our mail from July 4th, 2021. There was no way for our little dog to go outside the terrace. We also found it a pity that it was possible to get an apartment on the first floor after prior request. The apartment was partly used. As already written in the e-mail, we had the impression that YOU don't view them enough. This also applies to the staff who don't properly inspect the apartments before moving in and prepare them in such a way that you are satisfied.