Carb17
August 2019
We stayed in this cottage in the first week of August. We arrived on the Friday evening and found the cottage to be dirty: the bathroom bin had not been emptied from the previous residents, a tooth paste stained glass was left on a filthy glass shelf in the bathroom, the fridge was dirty, the kettle splashed with stains, filthy light switches, black dust on the bathroom radiator, furry dust on the light fittings and curtain rails, filthy cushions and filthy sofa with ingrained dirt. I rang Sykes cottages straight away, they tried contacting the owner via email/text/phone and despite me contacting them every day, the owner didn’t respond until Tuesday, clearly not concerned. Despite much toing and froing I was only offered a £50 refund and told that the sofa was to be replaced! The street is opposite social housing which isn’t a problem in itself however the neighbours were often found to be shouting and arguing in the street about who has hit whose son! The nearest beach is a good 20 min walk not 10 mins as advertised and we walk at an average pace. I would not recommend a stay here and would not recommend Sykes cottages as they absolve all blame onto the owner, they could have refunded their booking fee and being more proactive in contacting us.