We have three holidays a year with Sykes Cottages and have never had cause for complaint.. However, Parsley Cottage was such a let down! First night, the fire wouldn't start, it was choked with ashes and hadn't been cleaned out, the clock didn't work, a tie back was missing the other curtains wouldn't draw together as not enough material in them. In the kitchen, the extractor fan didn't work, the hob was temperamental, the oven was dirty, some dinner plates and dessert bowls chipped. Not a welcome pack in sight, the first time we have ever been to a cottage without a welcome pack, not even a teabag! We went upstairs to the bedroom and the velux window blind wouldn't pull down, the other window blind pulled down but the material came loose, out of six coat-hangers -two were broken, the hooks on the door 'flew off' when we tried to hang anything on them, what really ruined our holiday were the beds, they were so uncomfortable, after one night we moved to the downstairs bedroom and the bed was just as bad, so much so, we came home one day early as we just didn't want to spend another night on these uncomfortable mattresses! Such a shame, the cottage (which is an end of three) was spacious and in a lovely location, it just needs to have that holiday feel, a few repairs and some T.L.C.