Never had to moan after 25 years of cottage holidays, but this needs attention from Housekeeping, and after complaining to Sykes and Owners while we were there, we had no response until we phoned when we returned....disgusted.
4pm check in, cold cottage, problem with central heating adjustments, no welcome pack, no milk ,make sure you take your own! Cottage fine, had issue with cleanliness of various kitchen utensils. Garden full of weeds, no TV/SKY instructions, not good if you are not Sky people. Not a cheap holiday not an expensive one but when you have a concern it would be nice to get a response,
Overall the Cairngorms are magnificent, just glad we were able to be out all day.