Mrs Harrison, July 2020
The cottage was perfectly located for us - close enough to Windermere town to walk, lovely local walks in gorgeous rolling countryside, and close enough to the major Lake District sites to do plenty.. So many things about the cottage were really great. Wonderful new soft carpets for the downstairs bedrooms, really good comfortable beds, unbelievably well-stocked kitchen, brilliant huge, generous, collection of games, books and DVDs (good taste too!) and lots of maps, reference books for the Lake District and so on. We were expecting that this sort of thing might have been removed due to Covid, so we were delighted there was plenty there, especially for the odd rainy afternoon. We felt it was particularly generous of the owner to share all these personal things with us. The kids enjoyed playing Swingball too.
It was fabulous having free access to the laundry room - love the Eco Egg! - and was great to be able to use the washing machine and tumble drier several times, especially after a muddy/wet walk.
Our only disappointments were some pretty minor things.
1) The bathroom was a bit damp with peeling paint etc (but really hard to keep a bathroom well aired when it's below ground level)
2) The bin situation - we arrived to find the wheelie bin for our cottage brimming full. The housekeeper really helpfully said we could use one belonging to another cottage, but that was then removed, leaving us with nowhere to put our rubbish. Eight days into our 10 day stay, our wheelie bin was finally emptied.
3) More disappointing, due to the environmental impact, was the request to take all recycling home with us. When you are staying for over a week and already have a full car, that's a big ask. It would have been far more helpful to be told where the nearest recycling facility is (I think we saw one in Ambleside) and be directed to take it there. Better, would be in the owners would pay for roadside recycling, as it seemed other parts of the Heaning Estate had. We were fairly surprised in the C21 to find somewhere that had no recycling provision at all.
4) Finally, and only a very minor thing, there was a comment in the welcome book in the cottage about a parking disc that we could use for the local town(s). There wasn't one in the cottage as advertised, but the owner told us we could get one from various shops in Windermere. We talked to the tourist Information in Windermere who advised there was no such scheme, and others suggested the same. We are still none the wiser, but didn't appear to have any need for the parking disc! Highly recommend being National Trust members for free parking in multiple locations though.