Mr Bowers, December 2019
The cottage has great potential and it's convenience can overcome its shortcomings.. Rye is a beautiful town and we are not there to spend time in the cottage, so a clean and reasonably comfortable living space would suffice. The cottage has such a nice cosy private terrace and spacious living room / dining room / kitchen area The two full baths and the extra powder room are really practical.
Easy fixes could be : cleaning the property properly, removing huge spider web from the entrance hall and all the dust clusters, fixing the wall that is peeling next to the terrace door, cleaning the kettle or buying a new one, fixing the toilet paper holder in the shared bathroom upstairs, making sure all ceiling lights are functional, washing the bed skirts that turned grey, washing sofa covers that smell, washing all duvet/pillows periodically instead of using perfumed detergent to wash the beddings (there was a shoe print on one of the pillows), fixing all dining chairs (most of them shake), removing the mould in the bathrooms (on the silicones) and using a mattress protectors to protect the mattresses from getting dirtier.
You can even provide toilet paper. It cost £1 for us to buy it but who like to shop for toilet paper while on vacation? Especially for guests who did not come by car.
Perhaps telling people they could use the back door would be appreciated by those traveling with kids and seniors.
Also, the host needs to be reachable
(we tried calling and texting on all numbers provided). However we did receive an apology text from the host after our departure.
Hope you can make use of these comments and that future guests would have a better experience. Cheers.