Mr Hobson Mbe Bem
First let me say that everything that is said about George and Yvonne in prevous reviews is very true.. Helpful, polite, considerate and willing to put right anything found wrong.
We did not arrive at Somerset Lodge unil 9 o'clock on the Friday night and unfortunately first impressions were not good. We stay in similiar lodges all over the UK seven or eight times a year and have done so for many years, however, the exterior condition of this lodge did not bode well. On entering we were confronted imediately with the smell of dogs (and found out by reading the Visitors Book, that two dogs had been in there previous to us). We always book lodges with hot tubes, therefore, we were despirately disappointed to find our hot tub full of dirty cloudy water. It was obvious it had not been changed since the previous occupants had vacated. In fairrness, when I mentioned it to George the following morning he came immediately and drained it, However, once drained it showed all the gunge, hair and rubbish (hairclips, sequins, stones and blocked bottom filters and jets) so my partner and I spent Saturday morning degunging it and giving it a good clean. Not something we expected to do. The top water filter did not work, so the top of the water always had a film on it.
After another dreadful night on the lumpy double mattress, we decided to go and buy a mattress topper. When I told George what we intended, he did offer to pay for it, but as I needed one at home I told him I would be taking it with me at the end of the holiday.
These lodges are advertised as Eco Lodges, however, there are no facilities to separate and recycle rubbish. It all goes into one rubbish bag and that is put onto a trailer near the entrance. Eco Lodges? I don't think so.
I feel guilty in writing such a negative review but believe that people should be aware of what they are getting when paying out several hundreds of pounds of what could be their only annual holiday.
However, as said above, George and Yvonne were a very nice couple. Would I return? I don't think so.