Mrs Pallett, September 2020
The cottage was listed as having wifi, which is one of the reasons we booked it (had an on-line meeting, a training course and a deadline to meet during the week we were there)- there was no wifi connection- our host said that even at the best of times their wifi could be patchy, because they are in a rural area, he said he'd tried a couple of things to connect us, but our gadgets (work dell lap top, chrome notebook and apple ipad) all came up with being out of range.. The host's house was around 10 meters from Damson Lodge. Host told us to try to get connected in the bedroom which gets a stronger signal- but the signal was no better there.
We've never had a problem with wifi connection in other rural areas where wifi was advertised as one of the facilities.
We had to go to the pub to send emails explaining why we hadn't attended the meeting and the training course, and had to miss the deadline. To be fair, the pub was very welcoming and understanding.
When advertising a cottage as having wifi, Sykes should ensure it is noted as being reliable or not- Damson Croft should not have wifi listed at all- it simply didn't have a signal.