Mrs Jackson, July 2020
Please kindly note that it was very disappointing to find that even basic cleaning had not been carried out to a satisfactory standard within the above property.. The following items/areas were not found to be in order: Shower/Toilet/Main Living area floor/Dirty oven dishes in the cupboard, (that had either been left dirty by the previous persons, and had not been picked by the Owner). There was no heating provided to dry Towls within the Bathroom, (there was a piped heated towel rail, but this was linked to the central heating system, which was off). One side of the matress within the mainbedroom was very uncomfortable with a spring. There were no 'Oven gloves' provided, (this is a basic item and a new pair should have been provided). It was not satisfactory at all trying to use 'Tea-towels', and there was not even a potato peeler provided! (this is all basic stuff). The front garden is not, 'Dog friendly' as it is open with no gates off the main parking area and the road is very busy with 'Farm traffic'. It should also be noted that there was 'no' local holiday information booklet provided' for the above property. The above list overall is very disappointing too have to feedback, and not up to the required standard that i would normally expect from 'Skyes Cottages' who i have used for a number of years, and usually twice a year. During the current climate i would not have expected to have found any, 'Cleaning issues'? and it gives me little confidence, that the 'Self-Catering' Industry are correctly managing these factors? I would not recomend the above property, untill all of the above items are addressed accordingly.