Mrs Chappell, September 2019
Dear Sir / Madam,
We had a great holiday in County Kerry during the week of August 17 to August 23 2019.. The area is beautiful, so is the area at the cottage. The cottage is very remote, but that was no problem for us. The description how we could find the house was accurate. The facilities as they were described were also present. What really disappointed us was how dirty the house and the decor was. In addition, the entire house smelled musty. On arrival we found the empty house with doors that were not closed. The owner hardly showed any interest due to his indifferent / easy-going attitude. We were forced to request certain things from him. The toilet / shower and the bathroom cannot be seen on the site. Given its state, I understand that no photos of this are shown. Outside the garden set consisted of a table and three chairs, two of which were broken. We add a few photos as an illustration. For a few of us it was too dirty to shower downstairs. The equipment such as the washing machine was very dirty. The soap dish was completely full with soap residue and black scale. There was a rug in front of the fireplace. In our opinion, a fire hazard. The coffee maker was not functioning properly. Each time the water did not run well, so that half of the coffee powder was hit. We first cleaned a few things and aired the house well. The cottage is very dated and sloppy finished. We are not satisfied with how we found the house and therefore find that Hogansirishcottages.com as a mediator falls short in displaying a correct impression of the house. We will no longer use this house in the future.
Agnes de Beer-Wissink
PS. We will still send the photos.