Unfortunately there were no tripadvisor comments before booking this bungalow, so I learned the hard way. I can't commit to the friendliness of the staff, since we haven't seen them at all, the keys have been left in the property. However I can agree to some of the issues raised in the previous comments. The smell is absolutely terrible, it's awful all the way inside and out. No hot water in the shower thoughout the whole stay and it's constantly blocked. The smell of chlorine coming out of hot tub is horrendous, we didn't even use it, since we were scared to catch rash, so it's absolutely misleading to highlight as one of your amenities and charge more money for it. Glad that we did not have children with us, since there is no playground area at all, very minimal green space around villa, everywhere is a private land apparently with no signs, which belongs to other people, so you can't access it. The only kind of positive thing about this place is a 'game room' which is actually a dark garage with couple of games and that's all.