The apartment was clean upon arrival, and everything was there for the start. Cutlery and dishes were provided six times each, which meant having to do the dishes immediately. Towels for 14 days are always in short supply with the laundry packages booked – two extra would have been nice. I would like to replace the small items that are no longer completely intact (freezer, hanging units, baseboards) immediately when a new tenant is due. We felt at home.