Ms Farb
May 2019
The flat was exactly as pictured except there was no indication it was up three flights of stairs with no elevator.. This proved onerous with heavy luggage. Knowing this ahead of time would have been helpful. The flat was spacious and well equipped but with 2 notable lacks: there was no coffee maker of any kind (not even the simplest French press) and there was no hair dryer, two basic items in most rentals. Also, the refrigerator was a mini, not full-sized, which was fine for us but unexpected in a kitchen of this size. Picking up and leaving the key was easy and the email messages were clear and comprehensive. I did try calling Sykes once after hours with a question about the key return but I just got an endless phone tree and was never able to leave a message. The flat was in an excellent location, right in town but very quiet. Overall, we were very satisfied with it.