The pictures look fabulous , but from the minute you walk down to the unkempt weed strewn entrance and walk in ,the non-maintenance of the whole place is glaringly obvious . There are only 2 cleaners for this huge huge house and how can they possibly keep on top of everything in the limited time they have . The whole place needs a deep clean and massive investment for the price the owner is charging . It may have been grand in the 80's ( most fixtures and fittings are from then by the looks of it ) but it is shabby now. The multi-gym snapped on the second day of our holiday and how there wasn't a serious injury i will never know . I phoned Sykes immediately ( the booking agent ) and the owner let himself in without letting us know whilst we were upstairs having tea and he was more concerned to find the pool cover off , rather than the fact his equipment had nearly seriously injured a member of our group . The pool cover is ripped and for fear of ripping it further and the fact the children were going back to the pool after tea is the reason it was off . The toilet area in the Leisure Suite is an absolute disgrace , the pool lights went out leaving children in deep water in the pitch black, and the house lights went off on occasion, the arcade games do not work , there were no batteries in the remotes, there was dog excrement on the terrace , there was no hot water after a bath and this is advertised for a party of 10 . The spiral staircase is threadbare on every step end making it a dangerous trip up and down without care , there aren't enough snooker balls for a proper game , and more spot balls than stripe balls for any kind of game of pool . The tea-towels defied belief , so grubby , so I bought my own , I could go on but i think you get the picture . Sykes gave us money back after seeing the photos i took and sent someone to look at the property after we had vacated . Its position is utterly fabulous which is the reason we stayed . To sit watching the comings and goings on the water and to be so close to it was amazing , but having stayed in similar priced homes this is the worst one I've had the misfortune to book . Dartmouth itself is stunningly beautiful and I'm sad to have to leave such a negative review . Hopefully after Sykes Cottages sent their agent out all these things have been rectified , I have many photos of the house and its general state of repair , so there can be no accusations about this review and nowhere any sign of any untruths either.