Ms Noland
May 2018
There is one thing that we want to mention and that is that Americans don't know that some keyholes in the UK are covered with a little metal plate over the top of the keyhole.. We stood outside the front door for approximately 20-30 minutes when we first arrived trying to figure out how to unlock the door. I finally remembered from my time living in the UK that sometimes there is a metal plate over the top of the keyhole. After I remembered that, we were able to unlock the door. If the hostess could let guests know that the keyhole has a metal plate covering it, it may help other American or foreign guest who stay there to be able to figure out how to unlock the door. Additionally, the other more substantial lock on the front door that was a dead bolt - it turned out that once we got into the cottage and looked at the locks that it wasn't even functional because part of the lock was missing. So we struggled for 20-30 minutes with getting into the cottage due to not knowing about the metal plate over the keyhole and that the second lock wasn't even functional. Also, it was very unclear how to get the furnace to switch on. Thankfully, we called the hostess who came to the cottage quickly and showed us that the furnace is a part of the hot water heater - again, we would have never known this because we are American and we don't have similar heating systems in the US so we would have not figured out how to turn the furnace on without the hostess' assistance. We tried to read the booklet provided on that and couldn't figure out what to do. Obviously, if you are British, you would know that there is a metal plate over a keyhole and that the furnace is part of the hot water heater but we didn't know. Otherwise, delightful cottage and delightful hostess. We had a lovely chat with the hostess when she came over to help with the furnace issue. Lovely cottage and lovely village. Staying in the UK is always too short so looking forward to next visit.