Mrs Sheales
May 2019
The proximity to Rye town of this property is it's best feature.. However, it is at present in a semi- industrial area with builder's lorries & trades vehicles passing at all times. In so doing they create noise & throw up dust & mud from the unmade track in front of the property onto your parked vehicle. Indeed, whilst we were there the Environment agency were undertaking major works in front of the property AND next door had it's roof removed & replaced, forcing us to vacate the property all day on what should have been a lovely relaxing day (my birthday) because of the noise. The property should not even have been let out this week!! The photographs on Sykes site show a recently decorated interior. In fact you describe it as ' immaculately-presented first floor apartment .. located just a short stroll from the centre of historic Rye, with views over Strand Quay. Luxuriously appointed throughout with modern and comfortable furnishings'.It sounds idyllic,but the reality is very different. Not only was it noisy & dusty..but inside the flat the paint work needed refreshing in every room, particularly on the worn & chipped/dirty bed posts , chest of drawers & on the walls especially scuffs in the hall/entrance/stairwells.
The kitchen was missing basic items such as wine glasses & a casserole (lid but no base). No tea towels provided. Bedroom: cheap basket bedside cabinets that you couldn't stand a cup of tea on safely. Bed end nearly touching fireplace, so squeezing past to go to the bathroom at night in the dark was extremely difficult. Bathroom extremely cramped with a basin designed for under the stair cloakroom. Tiniest shower we had ever been in! All in all we were most disappointed in the property & didn't feel it was good value for money. It was totally misrepresented on your website & we have lost confidence in booking with you again.