Mr Bissett, September 2020
1. First impressions weren't good.. Your guide refers to 'off road parking' but doesn't say where this is (other guests have mentioned this previously). We couldn't find it so parked in the pub car park. There was a broken step leading down to the property, the window and front door were both filthy. The kitchen flooring is very badly laid and some of the planks move, there are also gaps in the flooring.
2. During the stay. Your guide says the property has been 'renovated to a good standard'. I disagree, it looks very tired and could do with a decent makeover. All the furnishings and fittings look tired and some look quite shabby (settee and carpets e.g.); the bed is also very uncomfortable (again mentioned by previous guests). Your guide also refers to a 'front seating area'. We couldn't find this either - unless you mean the communal bench opposite the pub car park. The kitchen area wasn't particularly clean (disappointing given the current situation with COVID-19) and the bin outside hadn't been emptied so we had nowhere to put our rubbish (hence not emptying the kitchen bin when we left). the property would benefit from having WiFi installed, especially as the mobile signal is very poor in the apartment. It must be said the shower was very good.
3. The overall location is great, North Yorkshire is beautiful and has a great deal to offer and there were some great dog walks nearby too. Masham itself is a delight with some great pubs and fantastic shops selling local produce. The White Bear Inn (right next door) is also highly recommended and the local Co-op is really handy and well stocked.