Teamstevens1978
July 2019
I have never left a negative review so feel awful to now, however...
My family and I arrived on fri 19th of July 2019, very excited for a much needed holiday and were pleased with the look of of the place on the drive in. Within seconds of opening the door the smell of fly spray was overwhelming. On walking into the kitchen we were immediately struck by the amount of flies, particularly as there was a fly paper that was hanging loaded with dead flies. After spending two hours killing and cleaning up just under 100 flies we decided to contact the owners. We were fobbed of by the owners saying its just 'countryside living'. We live in a village, it was not. The outside of the property was fine, a few insects as you would expect but just the usual, the problem was inside. The house has a full infestation of flies. Following our complaint about the situation to the owners, they spent half an hour the following day standing in the garden "gardening", very much trying to intimidate us. By the third day, we realised we couldn't stay any longer due to not being able to use the kitchen, where the main infestation was. We spent 2 to 3 hours DAILY killing and cleaning up flies. When we killed the 700th fly on the 4th day we informed the owner and left. When we enquired about a partial refund, as recommended by the agents we booked with, the owners tried to imply that we had stained the bedding, that we didn't use due to the heat, and ornaments were "missing". Also, there is no games room as advertised. Awful place and immoral owners. We are taking further action. Avoid at all costs!!!!