Shelly757
September 2023
The Guest and family arrived very late in the middle of a storm which was not the best start to his holiday. We always go out of our way to make guests, especially with children,welcome. The weather during The guests stay was sadly very cold and wet so with the heating on and no windows open, this would possibly cause condensation. If the guest is a builder I would have expected him to understand that if it’s cold and wet outside and you have electric heating on full blast you need to ventilate by opening windows from time to time. We spoke to The guest on the second day and asked if everything was ok and if extra blankets or anything else was required. I put a tiny dehumidifier under all the beds and in the bathroom as a matter of course and it was not full as claimed. The apartment had not been freshly painted and did not smell of paint. In fact the guest sent me a text saying they were pleased with the apartment, “lovely clean and fresh”. We ourselves lived in the apartment full time for eighteen months and never encountered damp. The next time I heard from The guest was at 11.30pm Tuesday night complaining of damp and telling me about a hotel that he wanted us to contribute towards with a veiled threat at leaving a bad review. I immediately responded saying we would pop in and see him at 10am in the morning to which he agreed. When we arrived he had left the apartment. All homes by the sea have some issues and we do not let out our apartment over the winter months like many other locals. All I will add is that it took my husband and I the two days after The guest left to clean up after the disrespectful way his family left “The Old Boat Store”