Joachim from Germany
January 2024
The opening hours of the agency on site are inadequate. Defects must be reported within the first 48 hours, of which the agency is closed for the first 39 hours. The apartment was not dirty, but we cleaned the bathroom ourselves. Additional costs were incurred by purchasing garbage bags. This was handled differently by different employees. The settlement of the tourist tax was also difficult, although we had communicated the number, age and length of stay in advance.