Lukas from Germany
June 2021
Accommodation, facilities, location, cleanliness all great. Unfortunately, the crucial mail with the code for the key box (installed on site) was not sent to us. Since the apartment is not available before 4 p.m. on the day of arrival, we did not intervene in this regard. On the pleaded 24-hour emergency number there is unfortunately only a tape recording from 1600. Not so fun waiting for the data at 30 degrees with a baby. It was only with luck that we were able to reach someone in the Ticino office.