We complained on the first day about the cleaning of the house and they did nothing. The bathroom was awful, the floor was dusty, and the patio and garden were very dirty, including tables, chairs, floors, etc. We had to clean everything thoroughly. No one showed up there. The handover of the keys seemed very late to me for checking in after 4:00, but in reality it was at 5:30 p.m. A wasted day.