Gavin M
November 2017
My family's lasting memory of our recent trip will be the disgusting attitude of the owner's representative who was as grossly unpleasant as she was unprofessional.
On our departure day, the woman allowed herself into the property via the locked front door at 9.50am and then proceeded to openly insult my wife, in front of my son and daughter, as we were "lazy, lazy people" who "can't read simple instructions" (the departure time was 10am).
When my wife explained that we hadn't realised her rules were quite so rigid but if she'd allow us 15 minutes, we'd have the bags packed into the car and the property tidied to the standard we found it, she was dismissed again as "lazy" and told she should have "got up sooner".
When I suggested that her shocking treatment of guests wasn't exactly best business practise she laughed it off stating: "we're booked through all next summer".
What made the entire episode more galling was the fact that she wasn't even expecting her next unsuspecting customers until the following day, so she'd literally gone out of her way to show up early and show my children that the Isle of Skye isn't just scenic walks, fun adventures and natural beauty.
When I told her I would apologise to my kids for having the misfortune of meeting such a rude woman she replied: "They'll meet much worse than me in Glasgow," which I felt summed up her view of the her lower-class guests, who should be more obedient when they are allowed to pay through the nose to stay at her property.
Otherwise, Riverside Cottage is a cosy, modern, well-equipped home in a magnificent location.