Winnie from Netherlands
September 2021
We were assigned a house where you smelled the smell of a cat when you entered. Cat hair everywhere, dirty floors, sofas, chairs, etc. After a complaint at the reception, a lady came to have a look and offered us a new house that was clean. Well resolved in the end but scandalous that they had put that house in the rental. Turned out to have lived in a couple with a cat for a long time to bridge the gap.