Culture61020767875
June 2024
Awful property and owners. Don’t believe the reviews on Sykes cottage website.
Countless issues with the property, owners are neglectful and unhelpful. Fridge is broken, hot water keeps running out. Downstairs basement/ bathroom reeks of urine. Basement full of spiders and attic windows are filled with red ants that came onto the beds all weekend. Cinema room has no sound, and the house was full of dust. Upon pointing out these issues to Andrea, she then accused us of damaging the property after we left which was a complete lie. Also accusing us of making too much noise when it was just a girls weekend and none of us even drink alcohol.
She also accused us of not leaving the property clean, when we’d cleaned all weekend and the house was more clean when we left. We had to hoover the spiders, cobwebs and dust all weekend. Not happy at all about being accused of something we’ve not done.
awful scare tactics from the owners to try to scare us into not taking the complaint further, rather than try to address the issues & take responsibility.
Neither Andre or Casey were available all weekend when needed, phones kept going to voicemail or getting back to use hours later. So unprofessional and unhelpful