Kevin L
May 2022
What an absolute con job this place is and what a totally unprofessional owner. I booked and paid and spoke to the owner "Freddy" the day before. I droev 4 hours from Manchester and when I got there he was a no show, he promised me a parking space which he didn't have , i parked on the street was unable to check in and proceeded to newmarket races, I called him multiple times during the day and he never even had the decency to answer the phone , he literally hung me out to dry saying the booking was cancelled ! by whom ? i had to book another hotel at last minute at greater cost and massive inconvenience. I was very angry with this guy "Freddy" who at best is very unprofessional and at worst could be telling pork pies to his customers. ( some story abut a gas leak /nonsense as other guest were there) I have asked for proof. Not fit for purpose don't trust this man he will let you down.Note another review that reports the same problem,