Mrs Yarrow
February 2019
The only down side to the booking was receiving the previous owners contact details to confirm collection of keys.. It was rather embarrassing to hear that he had recently sold the cottage and Sykes should have taken his details off the information list.
I was also disappointed that after I phoned Sykes to report this back, the person I spoke to said give me half an hour and I'll get back to you, this was 1.30pm on Tuesday (before we were due to travel on Friday) and I had to call Sykes back at 9.30am Wednesday to ask for an update on the situation. I understand that the new owners may not have been available that day but a courtesy call/email back would have been appreciated on the Tuesday. Small glitch, we went on to have a great holiday in a lovely cottage, we met new owners Janet and Mick, they we're really friendly and helpful.