peterbrice
December 2018
Unfortunately, on this occasion we were disappointed from the off. Front door was difficult to enter as the wooden floor beading had come adrift jamming the door against the floor. The front door inner door mat was perished and in two sections. Most of the beading to the wooden laminate was loose and moving about, The wardrobe door catches not effective at all { shame because they are lovely full length mirrored doors. Door handles do not function correctly, again a shame. The biggest fault was the broken toilet seat assembly unit which could have been quite dangerous(this was reported to Owners and was corrected (replaced with new several days later}. Most of the maintenance items were evident last November 2017, however, it seems that all have been overlooked and also the standard of cleaning not up to the standard of last year either. Real shame as the property itself, location and suitability for us and our dogs security is by and large good. Owners may be - being taken advantage of re cleaning issues and items that should be provided as standard. Thank you for the wine upon arrival - always a nice touch. Most of the above are minor issues but amalgamated makes a difference. Weybourne is nice and all SKYLARK needs is some freshening up TLC.