Simon B
November 2023
Rented this four story house through Sykes for a week from 27th October 2023. We were a party of nine older adults. Unfortunately, our experience was poor. Problems were as follows:
The heating was not working in several rooms and people were cold.
The fire alarm panel was in error mode when we arrived and after resetting did it again later in the week.
In two rooms the wall sockets were not working some of the time - indicating an electrical fault (of concern if the fire alarm system is suspect).
The back door key needed a lot of jiggling to unlock the door - several people were unable to unlock at all. (again contributing to our anxiety if the house should need to be evacuated).
The temperature control on three showers didn't work.
The house description stated washer / drier but there was no drier.
Complaints were addressed, a new tumble drier was supplied late on the week and both plumber and electrician came but could fix neither the heating or the faulty sockets.
Lastly, there were no bin liners left, even in the kitchen bins. Apparently in a self catering let we should supply our own. Never had to do that before and what size would you bring?
None of us would stay there again!