Ms Jones
March 2019
Sykes were not easy to deal with.. I accidentally booked a day too short. called back within 24 hours and was told I needed to pay an extra £30 admin fee to change the date, even though there was not additional cost to the holiday itself. The lady on the phone was not helpful and stated that if you booked a flight you’d have to pay for changes. Actually airlines allow for error and if it’s changed far enough in advance they do not charge an admin fee. I was so disappointed that I ended the call. Called back a few weeks later and spoke to a different person and paid the admin fee.
That holiday itself was lovely :)