Ms Saiger
September 2020
The house itself is a very lovely property and the photos on the website do not do it justice, the rooms are much larger than we expected, however there are errors in the description of the property on Sykes website.. The property does lack attention to detail. i.e. we had to replace the batteries in every clock in the house because none of them were working, we also replaced the batteries in the DVD remote because they had been left in so long that they had corroded and it was not working. The TV in the snug was not receiving any tv programs and we had to reset the tv to get it to work. It was very disappointing that the WiFi has a block on gaming websites. Garden was lacking attention (lawn too long, plants not pruned etc) and lowered the feeling of the quality of the property. Parking is a bit tight if you have 2 large cars, and is impossible due to parking restrictions in the village, if you have 3 or more cars, you also need to be very careful about where you do park as large articulated lorries regularly come through the village. Toilet cleaner should be provided in each bathroom. Only 1 hand towel provided in the cloakroom for the whole week (in a property that sleeps 8 people) which is totally unsatisfactory due to the current COVID situation. Furniture and decor would benefit from an update. Washing machine is temperamental and does not progress from the wash cycle to rinse/spin cycle, this needs to be done manually. Property would benefit from having a washing line of some sort as the only means of drying washing, when we visited, was the washer dryer. The discovery of food left in a kitchen cupboard and clothing from previous hirers in a drawer in the one of bedrooms, suggests that the property does not get cleaned to the standard that you would expect. The handbook for the property was seriously out of date and lacking lots of information, all appliance manuals should be in the handbook not hidden away in a kitchen drawer. The local Indian restaurant serves excellent food and are very friendly. We had an enjoyable stay despite all of the above, and would probably choose the property again if it was brought up to a better standard.