Miss Vaughan
June 2018
The property is very large, comfortable, and well-furnished.. The grounds are also spacious, with a large area of maintained lawns, although much of it is overgrown and not accessible.
On arrival at the property the mountain of rubbish at the gate, and large grease patches on the stone doorstep, proved to be a foretaste of the general level of cleanliness inside the property, which really does it a disservice
There was little evidence of the floors having been swept / cleaned, even though they are all hard, and therefore easy to maintain. There were sticky patches on the stone floor in the entrance hall, as well as the kitchen, and grease on the worktops. There were no cleaning products available at the property
We were unable to dispose of any household waste until the end of the week, because the bin was full to overflowing and left out on the road
Although we eventually found manuals for the cooker etc in one of the drawers, there was no property-specific manual, as we have always found at other companies' rentals
There was only an out-of-date calendar for rubbish/recycling collections, along with some confusing instructions about what could be recycled.
There is a washing machine, but nowhere to hang anything to dry / air - fortunately we had a wonderfully sunny week.
Overall, our experience could have been so much better with a little attention to detail eg house cleaning and garden maintenance