elms2018
September 2019
What a wonderful place! We had very high expectations from the pictures, and it exceeded them!
We were a family group of 19 people aged from 18 months to 80, and every single one of us loved the place. Most rooms are en suite so a lot of the kids even had their own which delighted them. It felt like there could have been double our numbers and still not feel in the least bit crowded.
All rooms were spotlessly clean and well made up with quality towels and bedding. The kitchen had at least 2 of everything and 3 or 4 giant fridges and dishwashers! There were more than enough of all glasses and crockery not to be waiting on the dishwasher for each meal, and plenty of plastic glasses for outside and the hot tubs, too.
The pair of hot tubs were wonderful and having two meant we could designate one to the kids to splash about in while we quietly sipped our bubbles in ours.
There were board games in one of the many lounges, but our kids spent most of their time exploring the grounds outside and loving having some freedom while we could keep an eye out from the patio / hot tubs / lounges.
We had a wonderful series of birthday meals at the long tables in the conservatory looking out at the view, which was just off the kitchen making things really easy to serve and clear.
A point to note, which I believe they are now looking into resolving:
The accessible room is marvellous however our 80-year-old birthday girl found the bed just too high to get in and out of during the night herself, luxurious as it was. She’s probably not much more than 5 foot tall and we’ve had the same problem in hotels, but just to be aware to check if they’ve found a resolution, if this might be an issue.
My only other piece of advice is to ask for a map of the bedrooms before you go! The house really is huge and I found myself walking in circles trying to make sure I allocated the right children near the right parents in the right rooms before everyone arrived - more stressful than you might think haha!
Lorna was our point of contact and couldn’t have been more helpful both before and during our stay.
We all have nothing but praise for the place and just can’t wait to find another occasion to return! Thank you Lorna and The Oaks!