OnTheRoadAgaininGlee
July 2024
This is a beautifully restored home. Beautifully decorated, clean and well located. HOWEVER, we were there in early June and needed the heat to work in the mornings. The Lake District in the UK is in the north and chilly. Our heat did not work. The radiators were cold to the touch and I googled how to work them. The heat must have been turned off by the owner. We contacted the rental agency, Sykes Cottages based in the UK, and they did not return our call. When Sykes posted my review, they cut out the fact that they never returned my call. They posted just the first part about the house being so nice. The property owner responded to my post by saying they were sorry Sykes did not contact them. Sykes says the property owner is responsible once you are in the house, and yet the property owner did not give us a contact number either in advance through e mail or in their in-home welcome manual. So, while the house was beautiful, we were spending a lot of money every night to wake up COLD each morning. I will never rent from Sykes again. And the property owner needs to get more INVOLVED. Do not trust Sykes reviews because they are edited to suit them. If you choose to rent this home, only do so under the condition that you have the owners cell upon booking. Otherwise, look elsewhere.