Light over mirror in master bedroom not functioning.. This was replaced by your maintenance person. then found a section of celing lights were not fucntioning in the lounge and another light out in the lower bathroom. Wine cooler defective your maintenance person looked at this but item remained defective for the duration of our stay.
The owner of the property below refused access to the rear garden. The maintenance person spoke with her about this but said someone from your Salcombe office would get back to us on this but this never happened. I spoke with Sykes and got a case number raised, they also said that someone from the local office would be in contact about the outside space access, but this never happened even after three phone calls.
The Coast and Country Website details are misleading. Under features for 6 Knowle Court, Garden/Patio is listed. A picture of the front deck is shown however this belongs to the lower property.
Obviously a dispute exists between the two property owners that has not been resolved. 6 Knowle Court was booked on the basis of there being outside space available, and this was not the case.
We would like a refund for the reduced utility of the property.